House rules & Booking conditions
Updated: 22 June 2020.
San Salvatore is licensed under EOT. Unless explicitly stated otherwise, the "rights and obligations of hotel guests and hotels" ( Law No 1652/30-10-1986) applies.
All guests are welcome provided they acknowledge and accept our environmental and safety policy www.sansalvador.gr/blog/environmental-policy
Check in & payments
Hotel log book
As part of the covid 19 safety measures for public health protection San Salvatore Monastery keeps an updated record of staff members and all guests staying at the hotel – name, nationality, date of arrival and departure, contact details (address, telephone, e-mail), so that communication is possible if a coronavirus case is identified at a later time.
All relevant personal information will be kept on file for reasons of public health protection.
Housekeeping
Cleaning, disinfection, housekeeping
• We follow enhanced disinfection and deep cleaning practices in accordance to EODY instructions.
• Meticulous cleaning and very good room ventilation takes place between stays of guests.
• Fabric surfaces are cleaned with a steam appliance.
• Guests with covid 19 symptoms should contact the Hotel Manager and stay in their apartment.
• The frequent cleaning of rooms during the stay of guest is avoided.
• The daily change of sheets, pillowcases and towels is only carried out upon the request of guests.
• Guests should open the doors and windows of their apartment daily for natural ventilation.
• Individual antiseptic gels are placed in each room.
Meals
When breakfast is included or selected only one option will be available for 2020- due to the covid 19 safety measures:
Services and Additional Charges
San Salvatore is licensed under EOT. Unless explicitly stated otherwise, the "rights and obligations of hotel guests and hotels" ( Law No 1652/30-10-1986) applies.
All guests are welcome provided they acknowledge and accept our environmental and safety policy www.sansalvador.gr/blog/environmental-policy
Check in & payments
- {General Policy Check in 14.00 – 18:00| Check out 12:00} Due to covid 19 safety measures the general check in policy for 2020 is : Check in starts at 15:00 | Check out :11:00
- Exclusive for direct bookings 10:00-20:00 | Late check out 16:00 (secured at the time of booking)
- All guests need to make an appointment for check-in. Late or early check in requests for OTA bookings are handled based on availability.
- Guests are required to show a photo identification and a pre-authorised credit card upon check-in.
- A security deposit of EUR 300 is required upon arrival for incidentals. This deposit is fully refundable within 5 days after check-out and subject to a damage inspection of the accommodation.
Hotel log book
As part of the covid 19 safety measures for public health protection San Salvatore Monastery keeps an updated record of staff members and all guests staying at the hotel – name, nationality, date of arrival and departure, contact details (address, telephone, e-mail), so that communication is possible if a coronavirus case is identified at a later time.
All relevant personal information will be kept on file for reasons of public health protection.
Housekeeping
Cleaning, disinfection, housekeeping
• We follow enhanced disinfection and deep cleaning practices in accordance to EODY instructions.
• Meticulous cleaning and very good room ventilation takes place between stays of guests.
• Fabric surfaces are cleaned with a steam appliance.
• Guests with covid 19 symptoms should contact the Hotel Manager and stay in their apartment.
• The frequent cleaning of rooms during the stay of guest is avoided.
• The daily change of sheets, pillowcases and towels is only carried out upon the request of guests.
• Guests should open the doors and windows of their apartment daily for natural ventilation.
• Individual antiseptic gels are placed in each room.
Meals
When breakfast is included or selected only one option will be available for 2020- due to the covid 19 safety measures:
- Breakfast at the best sea front Cafe' in Chania old town, "The Pallas".
Services and Additional Charges
- Early check in or late check out:Upon availability /agreement.
- Shuttle service: Chania airport 25 euro. Send us your flight details and we will arrange your transfer.
- Private parking: 50 euro per day. We are happy to have one of the very few private parking areas in the entire old town. We are also privileged to be located right next to the free public parking area so guests are advised to take advantage based on their needs.
- Laundry: Fee: 15 euro per wash.
- Breakfast: 10 euro per person
- Other services: 15 euro per hour (minimum charge 1 hour).
Last but not least…
Circe von Nemean Lion lives here. She is a very happy female Rottweiler. She lives inside the house (1st floor) therefore you would hardly ever see her. She does not play in the garden unleashed when guests are around. She has always been very kind to guests and strangers as a puppy and very protective as an adult dog. If you think you might feel uncomfortable with the dog, please let us know in advanced.
Circe von Nemean Lion lives here. She is a very happy female Rottweiler. She lives inside the house (1st floor) therefore you would hardly ever see her. She does not play in the garden unleashed when guests are around. She has always been very kind to guests and strangers as a puppy and very protective as an adult dog. If you think you might feel uncomfortable with the dog, please let us know in advanced.
